Frequently Asked Questions

What is a consignment shop?
A consignment shop is a business whose sole purpose is to resell gently used clothing, jewelry, shoes or any other items for you, the client or consignor.
How do you set the price of the items that are consigned?
Item prices can be obtained by checking the store that they originate from (i.e. Macys, Dillard, and various other retail shops). The consignment shop will then set the price of the consigned item at a significant discount of the original retail price.
What percentage does the client receive for their items?
The client, or consignor, will receive 50% of the selling price of the item.
How many items can a person bring in at a time?
Clients can bring items in every day during business hours; however if you have more than 20 items calling for an appointment might be a good idea.
How can I determine what to consign?
Clothing items must be in good shape. The items must be clean and free of stains. There should be no broken zippers or missing buttons. Each item will be checked and any unwanted items will be returned to the client.
How long will you keep my clothing items?
Clothing items will be rotated onto the sales floor for a period of four weeks. After four weeks, the item is reduced by up to 75% for a period of 2 weeks. At the end of this six week period, the items will be donated to a local charity. The client will be provided with a detailed list of all donated items and the tax value of each. Note: Wedding Dresses and Formal Dresses are the exception. They can be picked up and will never be donated (unless instructed to do so by the client).
How do I collect my money?
Money can be picked up at any time. Any amount over $100 will have to be paid by check. In the event of the store owners absence the check will be left at the store on the next business day. Checks are only written by the store owner.
Can I pull my items before they have completed their 6 week period?
You must remember that it takes a lot of time to process items to the floor. Ticketing and tracking items takes time, so multiple attempts to pull items before they have completed their six week run may result in cancellation of membership. A notice of two business days must be given if you wish to have your items pulled.
Thank you for taking the time to ask question and if there are any question that we have not touched base on feel free to email me at terry@shoptrendythreads.com and I will get back to you with an answer. I appreciate you as a customer and as a client. I hope that you will enjoy doing business with me. My goal is to make this a wonderful experience and get through these trying economic times with a little extra money in all of our pockets.
Thank you,
Terry